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Singapore

Singapore ranks 3 of 193 on the UN’s index of digital government, ahead of 98% of member states, and 1 of 46 in Asia. Its strongest area is telecoms (0.988); its weakest is human capital (0.936).

UN rank, 2024

3

of 193 · Asia #1 of 46

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Where it stands

Singapore
Rank 1Rank 193

The scores

Each score runs from 0 to 1. The index averages the first three parts; e-participation is reported alongside it.

E-Government Index

+0.274 vs Asia

0.969

World 0.638 Asia 0.695

Online services

+0.347 vs Asia

0.983

World 0.575 Asia 0.636

What the government offers online, from information to full transactions.

Human capital

+0.257 vs Asia

0.936

World 0.650 Asia 0.679

Literacy and schooling: whether people can use what is offered.

Telecoms

+0.217 vs Asia

0.988

World 0.690 Asia 0.771

Internet, mobile and broadband: whether people can reach it.

E-participation

+0.422 vs Asia

0.959

World 0.489 Asia 0.537

How far citizens are informed, consulted and involved online.

Its neighbours

Full ranking
  1. 1Denmark.985
  2. 2Estonia.973
  3. 3Singapore.969
  4. 4South Korea.968
  5. 5Iceland.967
  6. 6Saudi Arabia.960
  7. 7United Kingdom.958
  8. 8Australia.958
  9. 9Finland.957

IQGov on Singapore

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In the Precedent Finder

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Singapore

Live

Singpass

2003 to now

    A national digital identity used by government agencies and private businesses alike.

    Cost
    Not published
    Time to launch
    Not published
    Team
    Not published
    Result
    Over 4.5m users, 97% of citizens and permanent residents aged 15 and over

    What went wrong. Because public and private services both depend on it, an outage or account takeover reaches far beyond government.

    The lesson. Open the identity to private services; everyday use is what keeps people enrolled.

    Sources: Singapore MDDI: Singpass factsheet

    Source: UN E-Government Survey 2024, United Nations Department of Economic and Social Affairs. Precedent figures are illustrative in this preview edition.