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Zambia

Zambia ranks 130 of 193 on the UN’s index of digital government, ahead of 33% of member states, and 18 of 54 in Africa. Its strongest area is human capital (0.623); its weakest is e-participation (0.411).

UN rank, 2024

130

of 193 · Africa #18 of 54

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Where it stands

Zambia
Rank 1Rank 193

The scores

Each score runs from 0 to 1. The index averages the first three parts; e-participation is reported alongside it.

E-Government Index

+0.118 vs Africa

0.542

World 0.638 Africa 0.425

Online services

+0.110 vs Africa

0.496

World 0.575 Africa 0.386

What the government offers online, from information to full transactions.

Human capital

+0.188 vs Africa

0.623

World 0.650 Africa 0.435

Literacy and schooling: whether people can use what is offered.

Telecoms

+0.055 vs Africa

0.509

World 0.690 Africa 0.453

Internet, mobile and broadband: whether people can reach it.

E-participation

+0.114 vs Africa

0.411

World 0.489 Africa 0.297

How far citizens are informed, consulted and involved online.

IQGov on Zambia

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Source: UN E-Government Survey 2024, United Nations Department of Economic and Social Affairs. Precedent figures are illustrative in this preview edition.