UAE
UAE ranks 11 of 193 on the UN’s index of digital government, ahead of 94% of member states, and 4 of 46 in Asia. Its strongest area is telecoms (1.000); its weakest is e-participation (0.781).
UN rank, 2024
11
of 193 · Asia #4 of 46
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Where it stands
The scores
Each score runs from 0 to 1. The index averages the first three parts; e-participation is reported alongside it.
E-Government Index
+0.258 vs Asia
0.953
World 0.638 Asia 0.695
Online services
+0.280 vs Asia
0.916
World 0.575 Asia 0.636
What the government offers online, from information to full transactions.
Human capital
+0.265 vs Asia
0.944
World 0.650 Asia 0.679
Literacy and schooling: whether people can use what is offered.
Telecoms
+0.229 vs Asia
1.000
World 0.690 Asia 0.771
Internet, mobile and broadband: whether people can reach it.
E-participation
+0.244 vs Asia
0.781
World 0.489 Asia 0.537
How far citizens are informed, consulted and involved online.
Its neighbours
Full rankingIQGov on UAE
SearchIn the Precedent Finder
Open the finderUnited Arab Emirates
LiveUAE PASS
2018 to now
A national digital identity for citizens and residents that also signs documents and shares official records.
- Cost
- Not published
- Time to launch
- Not published
- Team
- Not published
- Result
- Over 11m registered users; more than 15,000 services from over 350 entities
What went wrong. Wide private-sector use makes the rules on what data companies can see central to trust.
The lesson. Pair the login with signing and document sharing; they give people reasons to use it every week.
Sources: TDRA: UAE PASS
Source: UN E-Government Survey 2024, United Nations Department of Economic and Social Affairs. Precedent figures are illustrative in this preview edition.