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Brazil

Brazil ranks 50 of 193 on the UN’s index of digital government, ahead of 74% of member states, and 6 of 35 in the Americas. Its strongest area is online services (0.906); its weakest is telecoms (0.807).

UN rank, 2024

50

of 193 · Americas #6 of 35

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Where it stands

Brazil
Rank 1Rank 193

The scores

Each score runs from 0 to 1. The index averages the first three parts; e-participation is reported alongside it.

E-Government Index

+0.170 vs Americas

0.840

World 0.638 Americas 0.670

Online services

+0.327 vs Americas

0.906

World 0.575 Americas 0.580

What the government offers online, from information to full transactions.

Human capital

+0.111 vs Americas

0.808

World 0.650 Americas 0.696

Literacy and schooling: whether people can use what is offered.

Telecoms

+0.072 vs Americas

0.807

World 0.690 Americas 0.734

Internet, mobile and broadband: whether people can reach it.

E-participation

+0.389 vs Americas

0.863

World 0.489 Americas 0.474

How far citizens are informed, consulted and involved online.

In the Precedent Finder

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Brazil

Live

Pix

2020 to now

    An instant payment system designed and run by the central bank, free for individuals and mandatory for large institutions.

    Cost
    Not published
    Time to launch
    Not published
    Team
    Not published
    Result
    79.8bn transactions in 2025; used by more than 170m people

    What went wrong. Fraud and coerced transfers followed its growth, leading to night-time limits and a special refund mechanism.

    The lesson. Mandatory participation made it universal; consumer protection has to be designed in from the start.

    Sources: Clearing Post: Pix breaks all records in 2025; Agência Brasil: Pix

    Source: UN E-Government Survey 2024, United Nations Department of Economic and Social Affairs. Precedent figures are illustrative in this preview edition.