India
India ranks 97 of 193 on the UN’s index of digital government, ahead of 50% of member states, and 28 of 46 in Asia. Its strongest area is online services (0.818); its weakest is telecoms (0.570).
UN rank, 2024
97
of 193 · Asia #28 of 46
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Where it stands
The scores
Each score runs from 0 to 1. The index averages the first three parts; e-participation is reported alongside it.
E-Government Index
−0.028 vs Asia
0.668
World 0.638 Asia 0.695
Online services
+0.182 vs Asia
0.818
World 0.575 Asia 0.636
What the government offers online, from information to full transactions.
Human capital
−0.064 vs Asia
0.615
World 0.650 Asia 0.679
Literacy and schooling: whether people can use what is offered.
Telecoms
−0.201 vs Asia
0.570
World 0.690 Asia 0.771
Internet, mobile and broadband: whether people can reach it.
E-participation
+0.121 vs Asia
0.657
World 0.489 Asia 0.537
How far citizens are informed, consulted and involved online.
Its neighbours
Full rankingIQGov on India
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In the Precedent Finder
Open the finderIndia
LiveAadhaar
2009 to now
A 12-digit identity number linked to biometric data, used to reach residents at national scale.
- Cost
- Not published
- Time to launch
- Not published
- Team
- Not published
- Result
- Over 150bn authentications by April 2025; 2.21bn in August 2025 alone
What went wrong. Its use was challenged over privacy and exclusion; in 2018 India's Supreme Court upheld it but limited where it can be made mandatory.
The lesson. Keep a fallback for people whose authentication fails, and set legal limits on where the ID is required.
Sources: PIB: Aadhaar authentication crosses 150 billion transactions; Digital India: 221 crore authentications in August 2025
India
LiveUPI
2016 to now
An interoperable instant payment interface run by NPCI, reached through bank and private apps.
- Cost
- Not published
- Time to launch
- Not published
- Team
- Not published
- Result
- 24.51bn transactions in August 2026
What went wrong. Volume has concentrated in a few private apps, which regulators have tried to address with proposed market-share caps.
The lesson. An open interface grows fast through private apps, but the rules on concentration need to come early.
Sources: MediaNama: UPI August 2026 data
Source: UN E-Government Survey 2024, United Nations Department of Economic and Social Affairs. Precedent figures are illustrative in this preview edition.