Ukraine
Ukraine ranks 30 of 193 on the UN’s index of digital government, ahead of 84% of member states, and 17 of 44 in Europe. Its strongest area is e-participation (1.000); its weakest is human capital (0.824).
UN rank, 2024
30
of 193 · Europe #17 of 44
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Where it stands
The scores
Each score runs from 0 to 1. The index averages the first three parts; e-participation is reported alongside it.
E-Government Index
+0.034 vs Europe
0.884
World 0.638 Europe 0.850
Online services
+0.201 vs Europe
0.985
World 0.575 Europe 0.784
What the government offers online, from information to full transactions.
Human capital
−0.018 vs Europe
0.824
World 0.650 Europe 0.842
Literacy and schooling: whether people can use what is offered.
Telecoms
−0.079 vs Europe
0.843
World 0.690 Europe 0.922
Internet, mobile and broadband: whether people can reach it.
E-participation
+0.276 vs Europe
1.000
World 0.489 Europe 0.724
How far citizens are informed, consulted and involved online.
Its neighbours
Full rankingIQGov on Ukraine
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In the Precedent Finder
Open the finderUkraine
LiveDiia
2020 to now
A state app and portal that holds digital documents and delivers public services, kept running through the war.
- Cost
- Not published
- Time to launch
- Not published
- Team
- Not published
- Result
- More than 23m users by October 2025
What went wrong. Holding so many documents in one app concentrates risk; resilience depended on moving the registries behind it to the cloud.
The lesson. An app is only as resilient as the registries behind it; plan their continuity first.
Sources: Ministry of Digital Transformation: Diia reaches 23 million users
Ukraine
LiveCloud migration
2022
An emergency move of state registries abroad and into the cloud after Russia's full-scale invasion.
- Cost
- Not published
- Time to launch
- Began within days of the invasion
- Team
- Not published
- Result
- About 10m GB of data moved, covering 27 ministries
What went wrong. The law had required government data to stay on servers inside Ukraine; it was changed a week before the invasion.
The lesson. Remove legal barriers to moving data abroad before a crisis, not during one.
Sources: The Register: Ukraine leader describes emergency cloud migration
Source: UN E-Government Survey 2024, United Nations Department of Economic and Social Affairs. Precedent figures are illustrative in this preview edition.